For a limited time MaineHealth is offering a $2000 sign on bonus for
Patient Service Representatives (PSRs):

• Eligible candidates are hired (offer accepted) into a Full or Part time PSR position.
  Bonus amount prorated for Part time hires, per diem hires are ineligible.
• Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.

What we do here changes the world. Working together so our communities are the healthiest in America. That’s where you come in.

Once you join us you won't want to leave. We want to take care of the team that cares for our communities. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• Paid Time Off (PTO):  The longer you stay, the more time off you’ll accrue!
• Life & Disability Insurance
• Paid Family Leave
• Tuition reimbursement
• Build your future with our awesome retirement/pension plan!
• Wellness programs that include: Health and well-being, employee assistance, financial and emotional well-being, healthy payback programs and much more!

How did we become recognized as one of America's Best Large Employers in 2022 by Forbes? It's simple: we believe in investing in our care team.

• You’re valued. In 2021 alone, MaineHealth invested over $100 million in compensation for our team.
• Your safety comes first. We prioritize the health and safety of all care team members, providing appropriate personal protective equipment, testing and access to additional wellness benefits.
• Your career matters. Learn and grow with MaineHealth through our training and education opportunities.

Your role:  
The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

• • Education: High school graduate or equivalent preferred
  • License/Certifications: N/A
  • Experience: Previous office experience with medical office experience helpful
  • Strong computer skills
  • Skilled in use of office equipment
  • Demonstrates strong customer service skills
  • Excellent organizational skills with the ability to accomplish multiple tasks
  • Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone
  • Ability to maintain a professional manner under stressful situations
  • Ability to work independently and as a team member with minimal direct supervision